Nonprofit Office Manager

Position classification: Full-time; salaried; exempt 

Application close date: 5pm EST on Friday, February 9th or until filled
Start Date: late February (flexible based on date of job offer)
Office location: Greenfield, MA
Benefits eligible: Yes
Supervisor: Executive Director
Salary: 55K+ (Salary will be competitive based on experience) 

Organization: The Connecticut River Conservancy restores and advocates for clean water, healthy habitats, and resilient communities throughout the watershed of New England’s longest river. More details below. 

Position Overview  

The Office Manager is responsible for a wide range of duties related to supporting our environmental nonprofit, and keeping a distributed, watershed-wide organization running. These include building operations, governance matters, software solutions, ordering and organizing supplies, and being the welcoming face of our headquarters in Greenfield, Massachusetts. We seek someone with professional experience in office management and a personable demeanor to interact with a wide range of staff, constituents, vendors, and partners.   

This position will report directly to the Executive Director and interact with all staff. The ideal candidate is expected to be physically present in our office daily, with occasional hybrid days.  

Responsibilities: 

• Building Operations: acquire and manage supplies and equipment; manage all maintenance and repair activities; interface with tenants; assist with calls, mail and store orders; manage climate emissions tracking 
• IT: install and troubleshoot Outlook, Teams, SharePoint, OneDrive, Dashlane, Zoom, Adobe Norton, DocuSign and other programs; set up for remote meetings; organize historic and active document files 
• Insurance: submit applications and renewals for insurance policies, manage any claims 
• Finance: assist with monthly credit card attribution, and other duties as assigned 
• Corporate and Governance: submit regular filings and track compliance efforts; support the Board of Trustees, including scheduling meetings, providing reports, and filing minutes; schedule monthly staff meetings 
• Communication: oversee general email inbox for the organization and field inquiries to other staff as needed 

Optional Additional Responsibilities:    

We also welcome applicants who may have experience or significant interest in one or both of the following optional areas 

• HR Administration: manage recruiting and hiring, on and off boarding, and benefits administration; support institutional DEI efforts and/or 
• Executive Support: manage calendar, travel, and files of the Executive Director; organize and distribute Board packets; other duties as assigned 

Qualifications 

We understand that many folks who may be impacted by biased professionalism standards, such as women, individuals with disabilities, LGBTQIA+ and BIPOC applicants, tend to apply only if they meet every requirement listed. If you are excited about this role and meet 75% of the qualifications, we encourage you to apply and highlight your relevant experience and transferable skills in your cover letter. 

• Demonstrated experience in office management, including:  

• Managing a range of office needs (mail, software, scheduling, supplies, repair and maintenance) 
• Supporting diverse staff with administrative and operational needs 
• Maintaining and updating organizational files  

• Tech-savviness and ability to develop efficient company processes  
• Demonstrated commitment to promoting diversity, equity, inclusion, and fostering belonging in workplace culture 
• Excellent organizational skills and attention to detail when writing, scheduling, filing, providing links, responding to vendors, or booking venues 
• Ability to lift and carry bulky items weighing up to 25 pounds, including up and down stairs 

Salary and Benefits  

The salary is competitive. CRC provides medical, dental and vision benefits and up to a 3% match for retirement.  

The Office Manager will work in person in our Greenfield, MA, office with the possibility for occasional hybrid days. Applicants must be able to travel within the Connecticut River watershed and regularly attend staff meetings and regional events. 

Application Guidelines  

To mitigate bias in our hiring processes, our initial review of applicant materials will remove specific identifying details including one’s name, address, and school/university names. If it pertains to your application, we encourage you to openly address in your cover letter how your individual identities and life experiences contribute to your professional endeavors. 

To apply for the position, submit your application below. Please use your cover letter to describe how your qualifications and experience make you a good fit for this role. The application period for this role will close at 5pm EST on Friday, February 9th unless updated otherwise.

Overview of the Organization  

The Connecticut River Conservancy (CRC) protects and restores clean water and healthy habitats for New England’s largest river and its watershed communities. 

CRC has been a steward of the Connecticut River and its tributary streams since 1952. Our programs include advocacy, aquatic invasive species management, dam removal, habitat restoration, migratory fish surveys, recreation, trash cleanups, and water quality monitoring. Through collaborative partnerships in New Hampshire, Vermont, Massachusetts, and Connecticut, CRC leads and supports efforts for resilient and life-filled rivers from source to sea. We are uniquely positioned to leverage local, state, regional, and federal resources as the only science-based nonprofit working throughout the entire watershed. Our values of inclusion, collaboration, resilience, and stewardship guide our ongoing work to address the climate crisis, biodiversity loss, and pollution. Together through community engagement and education, we’re helping to ensure healthy rivers for all. Learn more at ctriver.org. 

Connecticut River Conservancy is an Equal Employment Opportunity and Affirmative Action Employer and will engage in an inclusive recruiting and hiring process. It considers all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by state or federal law.